The ultimate tech support checklist for your family (or yourself)

If you have elderly parents who need some tech support or you’re the one in the family bombarded with tech support questions when you get together, we’re here to assist. The Help Desk has made a list of some essential things everyone should do on their phones, tablets computers and TVs. We also spoke to Jarrod Maxfield, owner of computer store Necessary Technology in Portland, Maine, about the most common issues he runs into and how to avoid them.