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Interior design startup Havenly introduces IRL services –

The advent of digital interior design providing online services brings her design experience to the real world. HavenlyDenver, a Colorado-based company, founded in 2014, is launching “Havenly At Home” today – a home offering that allows customers to work with an interior designer of their choice.

Lee Mayer, founder and CEO of Havenly, said in a statement:Our expansion responds to the demands of our customers over the years, adding personalized services to provide an enhanced design experience that our customers who deal with the market typically forget about other models. “

TechCrunch spoke to Lee Mayer about general business, technology, and the decision to explore in-house services.

According to Mayer, when Havenly began testing home services, the company saw a great need, especially for its Gen Z and Millennials listeners. This new generation of homeowners and tenants is typically starting to invest in their living space. Havenly services address the needs of young customers (early 20s-40s) who may not have the budget for luxury brands and high-end interior designers who charge you around $ 2,000 to $ 12,000.

Havenly, meanwhile, is offering its customers an initial entry price of $ 499 ($ ​​200 discount) for first room design and $ 199 for each additional room. This is slightly more expensive than the Havenly digital service ($ 79- $ 179) as local designers will meet face-to-face with their home client.

Copyright: Havenly

The e-commerce site connects hundreds of retailers to customers to buy home furnishings and other items. It also has a network of refined interior designs that create visual designs based on the client’s unique style.

Combined with a communication platform, consulting software, and visual software, customers are able to send messages to one-on-one designers, purchase products online, and view graphic designs using Occipital — which creating 3D models of real-world locations and objects into computer-aided design (CAD).

The digital marriage of Havenly’s new personal service will attract a wider audience who want more personal attention and service. Launched, these personal services are now available in Atlanta, Austin, Chicago, Dallas, Denver, Houston, and New York City, and the company plans to expand to 20 to 30 cities nationwide in 12 months. next.

The biggest difference about Havenly in-house services is that the designer will go around your IRL space, measure, and make sure everyone is on the same page before sending a visual design through digital design and 3D rendering.

Mayer told TechCrunch, “We are trying to bring a state-of-the-art in-house design where you can take advantage of online shopping, online communication, text messages, and messaging as well as meet your designer. and navigate through your site … Then take on the cultural experience, empowering many technologies and our designers so that we hope to provide something still available and affordable but combining a high-impact cultural experience.

This is a process that goes beyond the normal format because it takes users into their busy schedule and does not make them travel all over the city to the showroom. The selected shopping list is provided on the Havenly site and comes with all your orders in one bill instead of multiple stores and locations. When everything is delivered, the designer will return home and help with the design.

Copyright: Havenly

IRL or online, a well-designed room process starts in the same way. After taking the design quiz, Havenly fits the interior designer. If you are unsure which algorithm to choose, you can look at a long list of other options. There are more than 200 professional designers tested, and each has been tested in style and technical ability.

However, before you even talk to the designer or consult, you will be ordered to pay the fee, which may look like some gamble. Luckily you can view their profile information including a photo, design templates, in-depth animation, preview, and customer comments.

While digital experience is available, it has its drawbacks. Based on only a few customer comments, Havenly’s app was considered unreliable by one customer’s opinion, as the product images will not load on its device. Also, the interior designer she worked with did not respond in a timely manner and pushed back the deadlines. Another confirmed buyer expressed his displeasure with the time-consuming process but admitted that they had clearly stated what they wanted.

Reviews and refunds are possible, so if you really hate them, then the only thing you really will lose is time. In addition, the designer can work with you for up to a month, depending on the size of the project. After the design is approved, they can answer any follow-up questions for up to 2-4 weeks.

It is also important to note that the maximum room size of a Havenly design project is 400 square feet, so this may be a possibility for some clients.

Much of the feedback has been positive, though, and with further monitoring, we have found that the app is easy to use, basic in design, and has a go-to-mining technology for many of them. Use these types of businesses (Decorilla, Modsy, etc.).