German-based rental car company Sixt has confirmed that it has been hit by a cyber-attack that has disrupted its international operations.
According to speak up From Sixt, which has more than 2,000 sites spread across more than 110 countries, the company first detected “IT errors” on April 29, before confirming a cyber attack including “early stage”. ” Sixt did not say what type of cyber-attack it had encountered but said it had launched an investigation into internal and external experts.
“Access to IT systems was immediately limited and pre-planned recovery procedures were initiated,” Sixt said. Many six-dimensional systems, especially websites and apps have been kept going and going. Thus, the impact of the company, its operations and services is reduced to give customers continued business.
While Sixt claims that the impact of its global operations is limited, the company noted on Monday that temporary disruptions affecting parts of the business, including customer care, “are likely to occur in the short term. ”
These problems seem to be ongoing. TechCrunch tried to call Sixt’s backup cables in the US and UK but both seemed out of date at the time of writing, with social media reports saying customers had left without support after broke into a rental car. According to German mediaseveral branches of Sixt in Germany were also forced to process most of the positions using pen and paper.
TechCrunch asked Sixt if it could confirm that the incident was a ransom, but the company declined to answer our questions. The company also declined to say whether customer or employee data was obtained during the login, if it was able to detect if there was malicious access, and if it notified the relevant authorities.